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Cooperation

SMART HOTEL GROUP - is a federal hotel chain and management company with a central office in Moscow specializing in hotel management, as an assistant partner, under the brand of the owner or the brand SMART HOTEL

Advantages of working with smart hotel group
Increasing brand awareness
Increase in income
Automation of business processes
Improving competitiveness and service
Smart Hotel Group offers partners clear and transparent working conditions according to the chosen model and is ready to provide assistance and assistance to the owner in various directions
The legal entity is the Owner
Trust management
Country of residence
Franchise
Legal entity – Management Company
Operational management
Rent
Sales and marketing
Own sales department with regional branches
IDS Unified Booking Service (online booking system)
Placement on all OTA platforms (online travel agencies) and on the website of the Management Company
Revenue Management - pricing management (dynamic prices) and room availability in order to maximize revenue
Development of marketing strategies, PR and promotion
Common operational standards for all processes
Individual adaptation of service standards
Checklists for self-audit of the hotel
Conducting audits and monitoring the implementation of standards
Increase in income
IT solutions (digitalization and automation)
HMS Smart's own hotel management system. Receptionist - the work is based on the principle of 'cloud' technologies, the stability of the program and the speed of information processing depends only on the Internet connection
Integration of popular IDS and OTA systems into the hotel management system, allows hotel guests to book rooms directly, without intermediaries
Migration registration online, without paperwork and personal visits
Corporate portal for business management in a single digital space
Web-database of work standards, information materials and instructions (constant updating)
Web-budget – designed to automate the activities of budgeting and execution of the budget
Smart School Online School is an educational project for all employees
Employee's personal account in a smartphone (payslips, document turnover, number of vacation days, ordering certificates from the place of work)
Secret call
The secret guest
Feedback Control and Quality Service
Dealing with guest complaints
quality control system
Increase in income
Creation and implementation of corporate cultures
Analysis of the staffing table and its optimization
Assistance in staff selection
Welcome - a program for the adaptation of new employees
Smart School of Hospitality
Training programs, trainings, testing
Implementation of ready-made employee motivation systems
Career development of employees
Financial planning and budgeting (income and expenses) with further analysis of the results obtained by automatically calculating deviations of the planned indicators from the actual ones
Booking package
Transparent control of all financial flows
Regular reporting to the owner, providing monthly reports on the results of the hotel's work
Financial management
renovation
Carrying out current repairs, updating the room stock and working capitalat the expense of profit, and not at the expense of investments by the owner of the hotel
By choosing any model of cooperation, you become part of the federal network SMART HOTEL GROUP and independently or with the participation of the Management Company manage the financial and economic activities of the hotel
The central office in Moscow:
Smolnaya str., 20A, Moscow, 125195, Russia
Development Department:
+7 (913) 511-79-99 (8:00-20:00 Moscow TIME)
partner@hotel-smart.ru
Contact us
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